Return & Refund Policy
By placing an order through uniqueconceptsny you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (USA) country.
A. 30 Days Return policy
We have a 30-days return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
B. Return process
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
C. Damaged and wrong products or issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. To return your product, you should contact our mail at firstname.lastname@example.org. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at email@example.com
E. Restoking fee
We do not charge a restocking fee on returns.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
G. Return shipping cost
If the return is caused by the consumer, the consumer should be responsible for the shipping cost. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged, or not correct products, the consumer is not required to bear the shipping cost for this reason.
H. Not accept a refund
Promotions and discounts will not be reimbursed.
Warm Notes: Before placing an order, please make sure to fill in the correct address and phone number, accurate to the street and house number, so that you can accurately receive the package in time. If the delivery address is wrong and the delivery is unsuccessful, the customer will bear the corresponding loss.
Thank You For Shopping By Uniqueconceptsny.com
Address: 57 Ann Dr S, Freeport NY 11520 United States
Phone: +1 (954) 415-8747